Privacy Policy

The data controller for your personal data is Ecproplend S.A., with Tax ID (RUC) 1792584301001, domiciled at Av. República de El Salvador N36-84 y Suecia, Edificio Prisma Norte, Office 702, Quito, Ecuador. For any inquiries related to the processing of your data, you can contact us at privacy@ecproplend.com or by phone at +593 2 396 4100.

We collect the following types of information: • Voluntarily provided data: full name, email address, and message when you complete our contact form. • Browsing data: IP address, browser type, operating system, pages visited, time spent, and site interaction data collected through cookies and similar technologies (subject to your consent). • Device data: device type, screen resolution, and preferred language.

We use your personal data for the following purposes: • To respond to your inquiries and provide information about our housing programs. • To manage and improve our website and services. • To perform anonymous statistical analysis of site usage (with your consent). • To comply with applicable legal and regulatory obligations in Ecuador. • To send communications related to your inquiry, provided you have given your consent.

The processing of your data is based on: • Your explicit consent when completing the contact form or accepting cookies. • Our legitimate interest in improving our services and communicating with interested users. • Compliance with legal obligations under Ecuador's Organic Law on Personal Data Protection (LOPDP) and its regulations.

We retain your personal data for the time necessary to fulfill the purpose for which it was collected. Contact form data is retained for a maximum of 24 months from the last interaction. Browsing data associated with cookies is retained according to the periods indicated in our Cookie Policy.

We do not sell, rent, or share your personal data with third parties for commercial purposes. We may share information with: • Technology service providers who assist us in operating the site (hosting, analytics), under confidentiality agreements. • Competent authorities when required by law or to protect our legal rights.

Under Ecuador's LOPDP, you have the right to: • Access your personal data that we have stored. • Rectify inaccurate or incomplete data. • Delete your data when it is no longer necessary for the original purpose. • Object to the processing of your data in certain circumstances. • Data portability in a structured format. • Revoke your consent at any time. To exercise these rights, contact privacy@ecproplend.com.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure, including communication encryption (SSL/TLS), access control, and periodic security reviews.

We may update this Privacy Policy periodically. We will notify you of significant changes through a notice on our website. The date of the last update is indicated at the beginning of this document.

If you have questions about this Privacy Policy or the processing of your data, you can contact us at: Ecproplend S.A. Av. República de El Salvador N36-84 y Suecia Edificio Prisma Norte, Office 702 Quito, Ecuador Email: privacy@ecproplend.com Phone: +593 2 396 4100